RETURNS & REFUNDS

Returns & refunds, clearly signposted.

We hope everything arrives exactly as it should. If something is damaged or defective, here’s what you need to know.

If something isn’t right

  • All sales are final and we do not accept change-of-mind returns.
  • Damaged or defective items must be reported within 3 days of delivery.
  • Keep the packaging and take photos and a continuous unboxing video.
  • For approved claims, we will normally offer a replacement first.
  • We cover shipping for an approved replacement.
  • If a replacement cannot be provided, an eligible refund includes the applicable delivery fee.
Read the full Return & Refund Policy